Terms and Conditions
Your booking contract is with Salt House Morocco SARL AU. The person making the booking is fully responsible for reading and accepting the following terms and conditions. If a group booking is being made, the person completing the booking must have been given the authority by everyone in the group. The group leader oversees finalizing the payment for the full cost of the holiday including cancellations and additional charges. Once booking confirmation has been received by the guest, this is when the booking becomes legally valid. We reserve the right to refuse to accept bookings without having to give a reason for doing so.
Refunds for cancellations are the following :
- 4 weeks or more from course start date = full refund minus 20% deposit or rescheduling of the holiday.
- 2-3 weeks before course start date = 50% refund minus 20% deposit or Rescheduling of the Holiday.
- Less than 2 weeks to course start date = Rescheduling of your Holiday
A force majeure event is any event beyond the reasonable control of the Seller, for example, natural disasters, a pandemic, war, political unrest, natural and technical disasters or an act of God. If Salthouse Morocco SARL AU is prevented from carrying out all or any of its obligations under the booking contract by reason of any force majeure event, then Salthouse Morocco SARL AU shall be relieved of its obligations during the period that such an event continues and shall not be liable for any delay and/or failure in the performance of its obligations during such period. If the guest cannot visit because of a force majeure, then the booking can be rescheduled to a later date with no extra charges or fees, but no refunds can be given.
Health and Safety
It is the guest’s responsibility to take out medical insurance, Salt House Morocco SARL AU is not liable for any financial cost that may be acquired due to medical or hospital treatment. The guest gives permission for Salt House Morocco SARL AU to arrange medical assistance if the guest in unable to do so due to injury. The guest agrees to repay any expenses that is paid on behalf of the guest by Salt House Morocco SARL AU.
If the equipment is returned by the guest in a damaged condition, then settlement of costs for said item must be paid before departing Salt House Morocco SARL AU whether it be for fixing or replacing the damaged item.
Salt House Morocco SARL AU is not liable for any loss or damage of the guest’s personal items outside the Surfhouse vicinity or our vehicles, the guest agrees to accept all responsibility for their possessions.
Salt House Morocco SARL AU uses an external local company, Surfana Tours SARL AU. We will arrange transfers for you, if needed, in the vicinity of Agadir only. Sometimes we may have to combine guests on transfers which could mean extra waiting time at the airport,bus station or accommodation.
During surf sessions and excursions Salt House Morocco SARL AU will sometimes take videos and photographs which may be used on the website and on social media platforms e.g., Instagram and Facebook. If you do not wish to be included in such posts then please make it known to Salt House Morocco SARL AU upon arrival.
Law and Jurisdiction
The Contract shall be subject to and interpreted in accordance with Moroccan law and the guest and Salt House Morocco SARL AU hereby irrevocably submit to the exclusive jurisdiction of the Moroccan Courts in all matters arising out of the Contract.